All pictures by the St John of Jerusalem Eye Hospital Group
St John of Jerusalem Eye Hospital Group (SJEHG) has made further steps towards the modernisation of its services with the introduction of a new Health Management Information System (HMIS). After three years of hard work, the project has seen the digitalisation of the entire patient records system. This has numerous benefits for our JOIN member. Most importantly, it will offer increased efficiency and quality of care for the patients, which remains the top priority.
As the HMIS was custom-developed based on the Joint Commission International standards (the gold-standard for healthcare worldwide), it helps SJEHG’s staff continue to meet these standards. For example, with infection control during surgery, doctors can no longer move past a certain stage of an examination without marking that they have performed a certain hygiene check on the system. This will reduce (the already below average) MRSA cases.
Under the previous system, patient records would also occasionally go missing. Thankfully this is now almost impossible as data are stored under a maximum security level within the HMIS, meaning that patients can be rest assured the confidentiality of their records is maintained.
The system has also drastically reduced waiting times. Previously the average waiting time for patients was 30 minutes - now it takes no more than 1-2 minutes for the electronic file to be uploaded. This will help to see and treat more patients than ever before.
Finally, the HMIS is going to massively help with onsite research. SJEHG is the largest provider of ophthalmic care in the Palestinian territories. The data will help onsite researchers to analyse patient information and develop treatment programmes. For example, SJEHG needs to increase research on Diabetic Retinopathy as the national database is lacking information on the disease. HMIS allows to analyse accurate and readily available data and to direct the findings to programmes custom-developed to meet the most urgent needs of the population.