Privacy Notice

Privacy Notice

Privacy Notice in accordance with the Data Protection Act of the Evangelical Church in Germany (DSG-EKD)

The following information provides an overview of the collection and processing of your data and your data protection rights. In all data processing operations (e.g. collection, processing and transmission), we comply with the provisions of the Data Protection Act of the Evangelical Church in Germany (DSG-EKD). The specific data processed and used depends largely on the services agreed in each case.

1. Who is responsible for data processing?

The data controller is:

Johanniter-Unfall-Hilfe e.V.

Lützowstraße 94

10785 Berlin

D-10785 Berlin

Telephone: +49 30 26997-0

Fax: +49 30 26997-444

Email: info(at)johanniter.de

2. Who can I contact?

If you have any questions regarding data protection, please feel free to contact the JUH’s Data Protection Officer, who can be reached at datenschutz(at)johanniter.de or by post at our address given above.

3. Purpose and legal basis of processing

We process your personal data on the basis of the provisions of the DSG-EKD:

To fulfil contractual obligations (Section 6(5) DSG-EKD)

Data is processed to provide services in the context of fulfilling contracts with our customers or to carry out pre-contractual measures at the request of interested parties. The purposes of data processing are primarily determined by the specific contractual service being provided.

Failure to provide your personal data would mean that we would be unable to offer you our services.

On the basis of your consent (Section 6(2) DSG-EKD)

If you have given us your consent to process your personal data for specific purposes, we process your data on the basis of this consent. This applies, for example, if you have consented to the processing of your health-related data (illnesses, care aids, etc.) within the framework of a contract, or if you have consented to the use of your data for specific purposes (such as marketing activities).

On the basis of a legal provision (Section 6(1) DSG-EKD)

In the course of performing the contracts, data may be exchanged with social security providers (such as care insurance funds for billing purposes).

In the context of balancing of interests (Section 6(4) DSG-EKD)

Where necessary, we process your data beyond the actual fulfilment of the contract to safeguard the legitimate interests of the JUH or a third party. Examples: fundraising appeals, measures to further develop services and products or to analyse needs, customer surveys (e.g. following the installation of a home emergency call device), provided you have not objected to the use of your data.

4. Categories of recipients of your personal data

Within the JUH, access to your data is granted to those departments that require it to fulfil contractual and legal obligations.

Social security providers (long-term care insurance fund, health insurance fund, etc.) or for specific measures (occupational health and safety associations, etc.), or competent authorised public bodies in the event of a legal or regulatory obligation, as well as processors/service providers commissioned by us (mailing houses, advertising agencies, IT service providers, payment and logistics service providers, etc.), who are themselves obliged to comply with data protection regulations.

Other recipients of data may also include those bodies for which you have given us your consent to transfer data (e.g. to contact persons in the field of home emergency call or care services, or to credit institutions for the debiting of fees).

Where data transfer to third parties is necessary for the purposes of data processing, we ensure that the data is processed within the European Union or the European Economic Area. If this is not possible, we take appropriate measures (e.g. EU standard contractual clauses) to ensure that an adequate level of protection is guaranteed.

5. What data protection rights do you have?

You have the right to access (Section 19 DSG-EKD), the right to rectification (Section 20 DSG-EKD), the right to erasure (Section 21 DSG-EKD), the right to restriction of processing (Section 22 DSG-EKD), the right to object (Section 25 DSG-EKD) to the processing of your personal data and – where applicable – the right to data portability (Section 24 DSG-EKD).

You may withdraw your consent to the processing of personal data at any time. However, this does not affect processing that took place prior to the withdrawal, as the withdrawal only takes effect for the future.

6. Duration of storage

We will delete your personal data once it is no longer required for the fulfilment of contractual or legal obligations. For example, if the contract with you has been terminated. However, in some cases, (temporary) storage of data is necessary to comply with commercial and tax law retention obligations.

7. Right to lodge a complaint

If you have any complaints regarding the handling of your personal data or believe your data protection rights have been infringed, you may contact the relevant data protection officer at JUH at any time or lodge a complaint with the supervisory authority of the EKD at:

The Data Protection Officer of the Evangelical Church in Germany

Berlin Branch Office

Invalidenstraße 29

10115 Berlin

Tel. +49 (0)30-2005157-0

Fax. +49 (0)30-200515720

ost(at)datenschutz.ekd.de

What personal data do we process?

We primarily process personal data that you have provided to us by completing application or contact forms or have otherwise communicated to us. In the context of contract initiation, the conclusion and performance of contracts, the donation process, membership, or the use of apps, this primarily includes:

Name, contact details (address, telephone number, email address), date of birth, order details (e.g. direct debit or other payment details, health and social data (where provided by you for the provision of the service), contract fee, donation amount, sponsorship contribution).

8. What sources do we use?

We process personal data that we receive from our customers within the scope of our contractual relationship. Insofar as necessary for the provision of our services, we also process personal data that is lawfully transmitted to us by third parties (health insurance funds, long-term care insurance funds, etc.) or that we have received from third parties on the basis of consent granted by you. In some cases, we also process personal data that we have lawfully obtained from publicly accessible sources (e.g. commercial and association registers, press, media, internet) and are permitted to process.

As of: April 2025