johanniter.de

Praise and Complaint Management

Your opinion is important to us. Of course, we want all patients, relatives, friends and visitors to feel comfortable in our clinics. That is why our patients receive a questionnaire when they are admitted so that they can record their feedback and impressions in writing. The questionnaire can be handed in anonymously or with the patient's name in the letterbox marked "Your opinion is important to us" (“Ihre Meinung ist uns wichtig”) located in the entrance area of both our hospitals.

Johanniter-Clinics

Peter Lutzer

Quality Management Representative, Complaints Manager


+49 228 5433077
+49 228 5432078

Waldkrankenhaus

Barbara Drews

Barbara Drews

Patient Advocate


+49 228 5433518

Johanniter-Krankenhaus

Erich Grohmann

Erich Grohmann

Patient Advocate


+49 228 37749117