Emergency Room

In case of urgent conditions such as shortness of breath, chest pain or acute signs of paralysis, please call the emergency services immediately.  Telephone number: 112

In case of illnesses that occur outside the opening hours of your doctor's practice, you can get help from the Kassenärztlicher Notdienst (emergency medical service). Telephone number: 116 117

Our Central Emergency Room is there for you around the clock every day for the treatment of acute injuries and illnesses.

To ensure optimal care for patients, a team of specialised nurses and doctors from all specialist departments of our hospital work together within our emergency room. This enables us to perform all necessary examinations within the shortest possible time.

Treatment required for you will be found and a decision will be made as to whether you have to be admitted as an inpatient for further treatment or whether you can be discharged to outpatient care by your general practitioner or specialist.

You should bring the following documents (if available) with you to hospital for treatment:

  • Hospital referral from the general practitioner or specialist doctor
  • Health insurance card or declaration of assumption of costs by the health insurance company
  • International insurance certificate (if available)
  • Identity card of private supplementary insurance (if available)
  • Previous medical reports (doctor's letter, ECG, X-rays)
  • Medical certificates (vaccination, allergy, prosthesis passport, etc.)
  • Current medication schedule
  • ID card
  • Addresses and telephone numbers of your relatives or confidants
  • If available: decree of guardianship/power of attorney for precautionary measures

What happens next?

After your data has been recorded, an initial assessment is made and, depending on the urgency, the medical examination is carried out immediately. The first examinations (ECG, blood pressure, ultrasound, laboratory values, X-ray, etc.) are also carried out according to the urgency, sometimes in parallel. If necessary, further examinations are then carried out, e.g., slice X-rays or special laboratory tests. After evaluating the results of the examinations, a decision is made, depending on the diagnosis, as to whether inpatient admission is necessary or if discharge is appropriate.